Terms & Conditions

TERMS AND CONDITIONS OF HIRE

 

Legal Provisions
The Road Traffic Act 1960 and other statutory provisions regulate the hiring of the vehicle, its use and the conveyance and behaviour of the passengers. The Hirer undertakes to comply with all laws and regulations relating to contract operations.

Drivers’ Hours and Rest Periods
All regulations relating to the drivers’ hours and rest periods must be complied with.

Children
Children are carried in accordance with the provisions of the relevant regulations.

Conduct on Vehicle and Damage
The driver is responsible for the safety of their vehicle and passengers must be allowed to decide what conduct and behaviour is permissible in the vehicle. Standing on seats or the roof is not permitted and the Hirer will defray the cost of making good any damage caused by passengers to the vehicle.

Alterations to Contract
The company accepts no responsibility for the non-observance of any alterations to the hiring arrangements unless agreed to and confirmed in writing by the company beforehand.

Routes
The shortest and most direct route in both directions will be taken unless otherwise specified and the Hirer will be liable for any extra time or mileage covered to meet a party’s requirements in addition to those quoted for.

Quotations 

All quotations are given subject to the company having available a suitable vehicle at the time the hirer accepts the quotation. All quotations are valid for 5 days unless otherwise notified in writing.

Cancellation
In the event of cancellation of a hire by the Hirer the following scale of charges will apply:
More than 48 hours – NO CHARGE
48 – 12 hours – 50% of FULL PRICE
Less than 12 hours notice – 100% CHARGE

POLICY FOR EXECUTIVE VEHICLES AND MULTIPLE COACH BOOKINGS
39 seat full executive coaches and bookings of more than 1 vehicle
THESE VEHICLES CARRY A 100% CHARGE FOR LESS THAN 7 DAYS NOTICE.

Responsibility
The company does not guarantee to complete any journey in any given time and apart from the cover conferred by the compulsory statutory insurance against third party risks as required by Section 151 of the Road Traffic Act 1960 and Section 148 of the Road Traffic Act 1972, it does not accept responsibility for any loss, damage, inconvenience, injury or death arising from any accident, breakdown or delay attributable to reasons beyond the control of the Company.

Usage
The vehicle must be used only by the Hirer and may not be sub let without the Company’s prior written consent. The Hirer must also advise all the passengers in advance of conditions of carriage.

Luggage, Equipment, Personal Belongings etc.
There is room for reasonable amounts of luggage and equipment which will be carried at the discretion of the driver. All items are carried at the passenger’s risk and the Company will not be responsible for any loss or damage howsoever caused. It is the passenger’s responsibility to properly insure their luggage, personal effects etc. against loss or damage.

Lost Property
All articles are deposited at MCH Minibuses Ltd. To which enquiries should be addressed. A handling charge will be made for each item.

Scaling
No vehicle may carry any passengers in excess of the authorised scaling capacity.

Vehicles
The company reserves the right to substitute other operators’ vehicles for its own to carry out any journey if necessary.

Notices
No unauthorised bill, poster or placard may be displayed on any vehicle.

National Emergency 
In the event of a National Emergency, strike or for any reason beyond the control of the Company, the Company reserves the right to cancel any booking and to refund any monies paid without further obligation.

Complaints
Complaints regarding the Company’s vehicles, drivers or officials or concerning any other matter relating to the contract should be made in writing to the address shown on the Company’s website within 14 days.

Variation of Conditions of Hire
No agent or employee of MCH Minibuses Ltd., nor any customer or hirer is empowered to vary conditions of hire in any way whatsoever. Any variation will only be deemed binding upon the Company if confirmed in writing by the Company and signed by the Company’s Secretary.